Urgently require agents for international bpo - Delhi

City: Delhi | Location : new delhi On 22-May-2017 22:35:26 ISTPermalink

Ad Contact Info

Rocky

8645612402

http://www.celebratejobs.com

Duties and Responsibilities
Managing the daily tasks and work of the BPO call centre.
Communicating effectively with supervisors, team leaders, people in charge, and other professionals to collect information and to settle the required important complicated issues.
Monitoring day-to-day random calls, for lessening the number of mistakes or errors and checking out for improved performance.
Carrying out professional services, like legal services, business research, management consulting and financial analysis.
Handling complicated customer queries, issues, complaints, and questions.
Enabling enterprises to bring down the lead times of design-to-market and managing critical hardware efficiently.
Aiming for better quality, escalating sales, high speed and efficiency.
Motivating and inspiring the staff, providing bonus, rewarding schemes, etc.
Keeping abreast the knowledge of developments in industry and their inner networking.
Coordinating with supervisors, team leaders, people in charge, and other individuals to

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